When you live in the Midwest, you know how quickly a heavy rainstorm can lead to water in the basement. That’s exactly why a homeowner in Glencoe, IL reached out to us at Emergency Plumbing. They already had a primary sump pump in place but wanted a reliable backup system in case the main unit ever failed — especially during a power outage.
Our team specializes in sump pump installation, and this was a perfect opportunity to provide a long-term solution that gives the homeowner real peace of mind.
The Challenge: Preparing for the Unexpected
The client wasn’t dealing with an active leak or flooding. Instead, they were thinking ahead — a smart move. Their existing sump pump worked fine, but they knew that no system is perfect. Power outages, mechanical failure, or overwhelming rain can all push a sump pump past its limits. And when that happens, water can start backing up into the basement fast.
Rather than wait for a problem, they decided to take action by installing a backup sump pump system that could run without electricity and activate automatically when needed.
That’s where we came in.
Our Solution: Water-Powered Backup Pump Installation
After evaluating the space, plumbing setup, and homeowner’s needs, we recommended and installed the BASE PUMP RB750-EZ Premium — a high-quality, water-powered backup sump pump that’s ideal for situations where electricity isn’t available.
Here’s why it’s a great option:
- It runs on municipal water pressure, not batteries or electricity.
- It activates automatically when the primary pump fails or when the water level rises too high.
- It requires minimal maintenance and provides long-term reliability.
- We paired it with a built-in water alarm, which alerts the homeowner if the system kicks in — so they always know what’s happening in the basement.
This setup helps protect the home even during severe storms and extended power outages. For many homeowners, especially in areas like Glencoe, this kind of protection is a must.
Installation Process: Clean, Fast, and Efficient
The sump pump installation process took about three hours from start to finish. We followed a clear, step-by-step approach to ensure everything worked perfectly:
- Assessment – We checked the existing sump pit, plumbing lines, and available water pressure to ensure compatibility with the BASE PUMP system.
- Installation – The backup pump was connected to the main system and the water supply, with proper valves and backflow protection.
- Testing – We simulated failure of the primary pump to ensure the backup system kicked in automatically.
- Alarm Setup – We tested the water alarm to confirm the alert system worked as expected.
- Cleanup and Walkthrough – Before we left, we walked the client through the system and answered any questions.
We always make sure our clients not only get the installation done right — but also understand how the system works and what to expect if it ever activates.
The Result: Peace of Mind and Long-Term Protection
Once the installation was complete, the homeowner had exactly what they wanted: a reliable backup pump system that would protect their basement even during power outages.
They were especially happy about:
- The silent operation of the new system.
- The automatic activation, requiring no manual reset.
- The added security of the water alarm.
- Our team’s professionalism and ability to complete the job quickly and cleanly.
They left a 5-star review on Google Business Profile, noting how helpful it was to work with experienced pros who understood the importance of long-term prevention.
Looking for a Plumber in Glencoe, IL for Sump Pump Installation?
Whether you’re upgrading your old system or planning ahead like this homeowner, Emergency Plumbing is here to help. Our team has years of experience with sump pump installations, including electric, battery-powered, and water-powered backup systems.
If you’re in Glencoe, IL and need a trusted plumber to protect your basement from unexpected flooding, give us a call. We’ll help you choose the right system and install it with care — so you can rest easy, no matter what the weather brings.
Schedule your sump pump installation today.